Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members and themselves to sound financial decisions.

Americans often learn about finances from their families and friends, or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures. With certified credit union financial counselors on staff, credit unions are better able to:

• Help members experiencing financial difficulties
• Demonstrate the credit union difference
• Attract new members
• Grow product and service revenue

This eSchool enables learners to recertify their CCUFC designation.  The webinar series includes electronic access to the 6th Edition FiCEP Update book.  Attendees are required to read the book before attending/watching the webinars, as the webinars will discuss the application of the book content (best practices, common member situations, available resources, etc.).

Who should attend?

Those that need to recertify CCUFC designation & for credit union staff who work in the financial counseling, collections and loan departments, or any other staff members who are committed to helping members gain control of their financial future.