Operations & Member Experience Council and Technology Council Conference | 2025
Operations & Member Experience Council and Technology Council Conference | 2025
Overview
Join your peers in Phoenix for an exceptional opportunity to reconnect and grow with credit union professionals from across the country. Engage with others who share your challenges and ambitions while diving into trending topics and cutting-edge insights curated by the Councils. This conference will provide you with a fresh perspective, innovative ideas, and renewed enthusiasm for advancing your credit union and the industry.
For those looking to further deepen their expertise, the Security Summit offers additional insight into the latest trends and solutions in information security.
Tailor your conference experience
Register for Operations & Member Experience Council Conference, Technology Council Conference, the Pre-Conference Workshop, and/or the Security Summit – choose the best combination for you!
- Operations & Member Experience Council Conference: Sept. 28 – Oct. 1
- Technology Council Conference: Sept. 28 – Oct. 1
- Security Summit: Oct. 1 – Oct. 2
- Pre-Conference Workshop: Sept. 28
- Roundtable Exchange: Sept. 28
Security Summit
Gain valuable insights into the most current trends in information security and explore practical solutions to the challenges your credit union faces today. Stay ahead of emerging risks and learn about the latest tools and strategies to safeguard your systems and data in an ever-evolving landscape.
Schedule
Stay tuned! The final agenda will be shared closer to the event.
Share your thoughts
By completing this short survey, please tell us what topics matter most to you and what you hope to find on this year’s agenda.
Pricing & Registration
Member
Displayed prices are for Councils members. Click register to see additional pricing based on membership.
Non-Member
Become a Councils member. Join now and get the discounted Councils price.
Operations & Member Experience Council Conference | Council Member
Operations & Member Experience Council Conference
Technology Council Conference | Council Member
Technology Council Conference
Pre-Conference Workshop
Pre-Conference Workshop
Security Summit 2025
Security Summit 2025
Member Discounts
All credit unions are invited to register for this event. Members receive a significant discount.
Additional discounts available to member credit unions:
- Less than $50 million in assets save 20%
- Council members save 10%
- League staff save 20%
- Multi-Attendee discount - Register four attendees and get the 5th free
Please include all registrations in the same order for the discount to apply
Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.
Other non-credit union attendees should contact us to confirm eligibility.
Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.
Hotel & Travel
Experience a transformative stay at JW Marriott® Phoenix Desert Ridge Resort & Spa, a AAA 4-Diamond gem. Whether you're in North Phoenix, AZ for a family getaway, a productivity-boosting business conference, a romantic retreat or a special occasion, our five-star luxury hotel promises to create unforgettable memories. Nestled within the serene beauty of Arizona's Sonoran Desert, we offer a wide range of exceptional experiences. For sports enthusiasts, we boast one of Phoenix's premier pickleball facilities, with 17 courts, a fully stocked pro shop and certified instruction. Our spectacular pool area features five pools, a relaxing lazy river, luxurious cabana cottages and pool suites. Golf aficionados can tee off on two championship courses, complete with PGA professional instructors, tournament play and club fittings. Escape to this luxury desert oasis in Phoenix, AZ, where breathtaking views, personalized service and cutting-edge amenities will captivate your spirit like no other resort can.
Recommended travel:Arrive: You may join us early for an optional Pre-Conference Workshop, separate registration required, from 8:00 – 12:00 pm on Sunday, September 28. And the Roundtable Exchange, included in conference registration, from 1:00 – 2:45 pm on Sunday, September 28. Depart: Wednesday, October 1 following the final session concluding at 10:00 am. You may also join us for the Security Summit, separate registration required, from 1:00 – 5:00 pm on Wednesday, October 1 and 8:00 – 3:00 pm on Thursday, October 2. |
ACCOMMODATIONS
JW Marriott at Desert Ridge Resort and Spa
5350 East Marriott Drive
Phoenix, AX 85054
480-293-5000
Hotel Reservation: 800-898-4527
Room Rate: $339 + taxes + $25/night resort fee
Hotel Reservation Deadline: September 2, 2025
(Rooms may sell out before this deadline.)
*Room rates and availability cannot be guaranteed. Rooms may be sold out prior to the reservation deadline, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference America's Credit Unions.
BOOK YOUR FLIGHT
Discounted airfare through our airline partners:
Delta Airlines
- Book online here
- Call to book: (800) 328-1111 (Mon. through Fri. from 8:00 a.m. – 6:30 p.m. ET) and use code NY3GR
United Airlines
- Book online here
- Call to book: (800) 426-1122 (Mon. through Fri. from 8:00 a.m. – 6:30 p.m. ET) and use code ZQ8T759178
Attendee Info
Code of Conduct
We want everyone's event experience to be welcoming, respectful, and safe. For more information, see our Code of Conduct.
Cancellations
All cancellations must be received in writing. Please explain the cancellation briefly and submit it via email to hello@americascreditunions.org. Cancellations received more than 30 days before the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 30 days before the event. Substitutions are accepted before the start of the program. Additional costs may apply. Please provide the event name, current participant name, and new participant name to hello@americascreditunions.org.
Sponsors
Sponsor this event
America’s Credit Unions events provide great opportunities to build relationships and get your brand in front of credit union leaders around the country.