Counsel members while improving financial results

Earn the Certified Credit Union Financial Counselor (CCUFC) designation through the Financial Counseling Certification Program (FiCEP) which provides credit union employees with the skills and knowledge required to guide their members to sound financial decisions.

Americans often learn about finances from their families and friends, or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures.  

Top reasons to earn the CCUFC designation:

  • Help members experiencing financial difficulties
  • Demonstrate the credit union difference
  • Attract new members
  • Grow product and service revenue

View FiCEP details and resources 

1. Choose your method of certification

  • Option 1: Purchase the 6th Edition FiCEP book, available in print or PDF.
  • Option 2: Register for the FiCEP eSchool, recorded option is available online. The FiCEP book PDF is included in the eSchool registration. 

2. Request the FiCEP. Select an exam proctor, schedule an exam date, and complete the proctored exam request form at least 2 weeks prior to the desired exam date.

3. Read and study the curriculum in the 6th Edition FiCEP book.

4. Take the FiCEP online exam. 

The CCUFC and FiCEP are beneficial for credit union staff who work in financial counseling, collections, lending, and any other staff members who are committed to helping members gain control of their financial futures. 

1: Register for the FiCEP eSchool: Update,  recorded option is available online. The FiCEP Update book PDF is included in the eSchool registration.

2: Purchase the Financial Counseling Certification Program (FiCEP) Update Book, 6th Edition, in print or PDF.

Important notes:

  1.  Each person that wants to recertify needs to either register for the FiCEP Update eSchool or purchase the FiCEP Update book.  
  2.  The FiCEP Update book needs to be read whether someone chooses option 1 or option 2.
  3.  After reading the FiCEP Update book, log into your America’s Credit Unions account, go to designations and click on the self-report recertification button.