FiCEP eSchool: Update 2025
FiCEP eSchool: Update 2025
Overview
Financial Counseling Certification Program (FiCEP) provides credit union employees with the skills and knowledge required to guide their members and themselves to sound financial decisions.
Americans often learn about finances from their families and friends, or just go it alone. The need for expert help is real, especially when so many face uncertain economic futures. With certified credit union financial counselors on staff, credit unions are better able to:
- Help members experiencing financial difficulties
- Demonstrate the credit union difference
- Attract new members
- Grow product and service revenue
This eSchool enables learners to recertify their CCUFC designation. The webinar series includes electronic access to the 6th Edition FiCEP Update book. Attendees are required to read the book before attending/watching the webinars, as the webinars will discuss the application of the book content (best practices, common member situations, available resources, etc.).
Who should attend?Those that need to recertify CCUFC designation & for credit union staff who work in the financial counseling, collections and loan departments, or any other staff members who are committed to helping members gain control of their financial future. |
This learning opportunity is part of the complete Training Bundle series. Subscribe to get immediate access to this webinar or eSchool, along with over 80+ webinars & eSchools covering critical topics for you and all your staff.
Schedule
February 10, 2025 // 10:00-11:30 a.m. CT
Speakers
- Chris Wolgamott
- Ken King
During this session, we will discuss what chapters 1 through 5 look like in real life. We will discuss:
- Counseling examples
- Best practices
- Common member situations
- Available resources
February 11, 2025 // 10:00-11:30 a.m. CT
Speakers
- Chris Wolgamott
- Ken King
During this session, we will discuss what chapters 6 through 11 look like in real life. We will discuss:
- Counseling examples
- Best practices
- Common member situations
- Available resources
Pricing & Registration
Member
Non-Member
FiCEP eSchool: Update 2025
FiCEP eSchool: Update 2025
FiCEP eSchool: Update 2025 | On Demand
FiCEP eSchool: Update 2025 | On Demand
Member Discounts
All credit unions are invited to register for this event. Members receive a significant discount.
Additional discounts available to member credit unions:
- Less than $50 million in assets save 20%
- Council members save 10%
- League staff save 20%
- Multi-Attendee discount - Register four attendees and get the 5th free
Please include all registrations in the same order for the discount to apply
Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.
Other non-credit union attendees should contact us to confirm eligibility.
Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.
Attendee Info
Code of Conduct
We want everyone's event experience to be welcoming, respectful, and safe. For more information, see our Code of Conduct.
How to access
Our webinars and eSchools use various platforms, including Adobe Connect, Pheedloop Meet & Stream, and Zoom. All of these platforms are web conferencing technology that allows for live virtual meetings. Whether this is your first time attending a webinar or eSchool, or you simply need a refresher, review these helpful steps and frequently asked questions below.
Access instructions for webinars and eSchools
Cancellations - Virtual eSchool
All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to hello@americascreditunions.org. Cancellations received more than 7 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 7 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name, current participant and new participant name to hello@americascreditunions.org.
Cancellations - On Demand eSchool
Once a purchase is completed, it is considered final. We do not offer refunds or exchanges for these products unless they are defective or not as described. Defective Products: If you receive a defective product, please contact us within 48 hours of receipt. We will arrange for a replacement or provide a refund at our discretion. Incorrect Item Received: If you receive an incorrect item, notify us within 48 hours of delivery. We will provide instructions for returning the item and issue a refund or replacement. For all questions please contact hello@americascreditunions.org.
