After the exam taker has made arrangements for a proctor, submit the Proctored Exam Request Form to America's Credit Unions two weeks in advance of anticipated exam date indicating "Choose Your Own Proctor" for chosen proctoring service and provide relevant proctor details, including email contact information.
Students are required to arrange for their own proctors and test locations. During your conversation with prospective proctors, be sure to let them know you are allotted two hours to complete the exam.
An acceptable proctor may be:
- Directors, coordinators or their representatives at a university or junior college in the counseling or educational services department
- Registrars, deans, or professors at a university or junior college
- High school principals or counselors
Certified librarians in a supervisory position
- Local directors of educational services
- A designated representative from your credit union league office
Your proctor CANNOT be someone from a credit union or a relative or spouse and must be a disinterested third party.
- America's Credit Unions will send confirmation emails with necessary credentials to both exam taker and proctor approximately two weeks prior to exam date.
- One week prior to the exam, we recommend that you contact your proctor to ensure proctor has received exam email information for the correct exam. If problems or questions arise, call America's Credit Unions immediately at 800-356-9655 opt. 3.
- To make the most out of your experience, please ensure that each computer on which you plan to take online exams meets these System Requirements (PDF) for the online exam proctoring system.
- Please review the updated Guidelines for Remote Proctoring (PDF) for further details and requirements about remotely proctored exams. Note: As recently announced, we have approval from the American Council of Education (ACE) to allow a remote proctor to monitor up to six students at one time instead of two.
- For more information, please reference our FAQs (PDF)
- Upon completion of exam on America's Credit Unions online exam proctoring system, results will be posted to students' transcript within 48 hours.
Choose Your Own Proctor Fees:
- All fees associated with choose your own proctor and testing are the responsibility of the student. Be sure to consult with the proctor and testing facility in advance about the fees.
- If an exam taker fails the exam, the student may immediately retake the exam (if mutually agreed upon with the proctor). Please note that it is not recommended that students retake the exam multiple times upon failing (initial take and one retake would be acceptable). Instead, it's advised that students reschedule the exam retake for another time and take the opportunity to study the material again, prior to retesting.
OR
The student must request a retake exam as soon as possible by completing the Proctored Exam Request Form at least two weeks in advance of the testing and indicate on the form that this is an exam retake. The credit union will then be invoiced $50 per exam retake.