Fraud fight focus for new podcast episode

An issue on the minds of credit union leaders across the country is fraud. The latest episode of the A CU Seat at the Table podcast dives into the subject with Navy Federal Credit Union Vice President of Fraud and Physical Security Carrie Foran Sepulveda.

The discussion with host Anthony Demangone, America’s Credit Unions’ chief membership and engagement officer, tackles Navy Federal’s strategies for fighting fraud, ways to keep empathy within urgent responses, and offers a direct message to consumers on how to stay vigilant.

Fraud is a top priority for America’s Credit Unions and the association will continue to offer both lawmakers and regulators recommendations for common-sense solutions that enable credit unions to address this growing issue.

Recent posts on the America’s Credit Unions Blog tackle several fraud-related topics, including collaborative defense networks, elder fraud and recommended interventions, and one credit union’s award-winning approach to fraud prevention.