Frontline Compliance eSchool 2024
Frontline Compliance eSchool 2024
Overview
As a frontline employee, you have a unique opportunity to identify potential compliance risks and suspicious activities when speaking with members. Frontline Compliance Webinar Series will walk you through important topics to help you not only protect your credit union, but your members as well.
Who should attend?
This eSchool is beneficial for frontline staff and anyone in the credit union who is member-facing.
This learning opportunity is part of the complete Training Bundle series. Subscribe to get access to this webinar or eSchool, along with over 80+ webinars & eSchools covering critical topics for you and all your staff.
Schedule
November 7, 2024 // 10:00 - 11:00 a.m. CT
Speaker: Jamin Carlisle
For frontline staff, safeguarding a member's privacy and personal information is crucial to building trust and ensuring the member feels secure and valued by the credit union. In this session, we'll go over the rules for sharing information and talk about the notices that explain how and with whom the credit union shares your information. We'll also discuss when the credit union must give members the option to opt out of sharing their information. By the end of this session, frontline staff will be equipped with the knowledge and tools needed to effectively protect member privacy and comply with all relevant regulations.
Learning objectives:
- Understand what is considered nonpublic personal information
- Learn when credit unions can share information without providing an opt out and when the credit union is required to allow members to prohibit sharing of their nonpublic personal information
- Review the privacy notice required to be provided at account opening
November 14, 2024 // 10:00 - 11:00 a.m. CT.
Speaker: Kristen Tatlock
In today’s rapidly changing financial landscape, fraud schemes are becoming increasingly sophisticated, posing significant risks to credit unions and their members. This training program is designed specifically for frontline staff, equipping them with the knowledge and tools they need to identify, prevent, and respond to the latest fraud trends. Participants will learn about the most common types of fraud targeting credit unions, including phishing scams, identity theft, and account takeovers. The program will also cover emerging threats and provide practical strategies for safeguarding members' assets and personal information. By staying informed and vigilant, frontline staff play a critical role in maintaining the security and trust that members place in their credit union.
Learning objectives:
- Discover the most recent fraud data
- Understand NCUA and CFPB guidance on fraud
- Review best practices related to detecting and preventing fraud on the frontline
Speaker: Andrew Morris
Join us for this webinar, Overview of Regulation CC, and you’ll delve into the intricacies of the Expedited Funds Availability Act and Regulation CC. This includes gaining invaluable insights on effectively implementing funds availability requirements, navigating the process of placing holds on deposited items and crafting comprehensive disclosures for your members. Don't miss this opportunity to enhance your understanding of regulatory compliance in the financial landscape.
Learning Objectives:
•Know the funds availability requirements
•Learn what must be included in disclosures
•Comprehend extended holds
Speaker: Alicia Nealon
Dive into regulatory excellence with, Regulation E: Impacts Across Your Institution. This webinar is tailored to empower you with the knowledge and strategies necessary to effectively implement the Electronic Funds Transfer Act (EFTA) and Regulation E within your operations. You’ll explore how to apply Regulation E across various business areas to ensure compliance obligations are met with precision.
Learning Objectives:
- Learn the basics of EFTA and Regulation E
- Understand how to apply Regulation E at your organization to detect processes and transactions that require Regulation E compliance
- Discover how Regulation E may apply to a large breath of areas in your institutions and functions for which you may rely on third-party vendors
- Review recent enforcement activity for non-compliance with EFTA and Regulation E
Speaker: Stephanie Painter
Join DuPont Community Credit Union's BSA/Compliance AVP Stephanie Painter for an informative look into Bank Secrecy Act (BSA) compliance. BSA continues to be a hot topic for regulators and lawmakers. This training will help your staff navigate this often-difficult topic confidently. Geared towards credit unions, this training is the perfect introduction to the BSA.
Learning Objectives:
- Learn the history and importance of the Bank Secrecy Act
- Understand Currency Transaction Reports (CTRs) and Suspicious Activity Reports (SARs)
- Identify red flags for suspicious activity
Pricing & Registration
Member
Non-Member
Frontline Compliance eSchool 2024 | On Demand
Frontline Compliance eSchool 2024 | On Demand
Member Discounts
All credit unions are invited to register for this event. Members receive a significant discount.
Additional discounts available to member credit unions:
- Less than $50 million in assets save 20%
- Council members save 10%
- League staff save 20%
- Multi-Attendee discount - Register four attendees and get the 5th free
Please include all registrations in the same order for the discount to apply
Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.
Other non-credit union attendees should contact us to confirm eligibility.
Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.
Attendee Info
How to access
Our webinars and eSchools use various platforms, including Adobe Connect, Pheedloop Meet & Stream, and Zoom. All of these platforms are web conferencing technology that allows for live virtual meetings. Whether this is your first time attending a webinar or eSchool, or you simply need a refresher, review these helpful steps and frequently asked questions below.
Access instructions for webinars and eSchools
Cancellations
All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to hello@americascreditunions.org. Cancellations received more than 7 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 7 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name, current participant and new participant name to hello@americascreditunions.org.
