15 CPD courses covering the basics of:

• Lending terms and definitions 
• TILA / Reg Z
• RESPA
• UDAAP
• FCRA

The lessons below assume you have completed these courses.

An overview of Regulatory Compliance Certification eSchool and the resources available to you on your journey to earning the CUCO certification. 

• Explain the legislative and regulatory process governing federal credit unions, including the Federal Credit Union Act and the authorities granted to the NCUA
• Differentiate the roles and understand the rulemaking process of key regulators, including the NCUA, the CFPB, and other agencies
• Describe the structure and authority of the CFPB, including their roles in supervision, enforcement, and consumer protection

• Analyze the federal credit union model bylaws to understand their structure and requirements.
• Evaluate the rules and benefits surrounding credit union membership to accurately interpret eligibility and member rights.
• Identify the structure, duties, and regulatory obligations of the board of directors within a federal credit union.
• Examine the governing committees involved in federal credit unions, including their roles, responsibilities, and oversight functions.

• Identify the express and incidental powers granted to FCUs under the FCU Act. 
• Evaluate membership eligibility scenarios based on different charter types and FOM rules.
• Define the concept of share insurance and identify the role of NCUA in providing coverage.
• Explain coverage limits and eligibility for different account types, including special cases like trusts and joint accounts.

• Explain the purpose and scope of NCUA supervision and examinations, including their role in ensuring credit union safety, soundness, and regulatory compliance. 
• Identify the seven key risk areas that drive the examination process and understand their impact on CAMELS ratings. 
• Describe the CAMELS rating system and its components, and how examiners use it to assess credit union performance and risk management.

• Define the statutory authority and applicability of NCUA lending regulations for federal and federally insured state-chartered credit unions. 
• Identify key lending requirements, limits, and policy obligations under the FCU Act. 
• Evaluate restrictions on compensation and loans to officials, including board approval thresholds and non-preferential treatment rules. 
• Differentiate between member business loans and commercial loans, and outline compliance requirements for each. 

• Determine the types of accounts covered under the Truth in Savings Act and NCUA Part 707. 
• Explain the required disclosures at account opening, during changes in terms, and in advertising, including APY and bonus triggers. 
• Apply TISA requirements to evaluate whether an advertisement or disclosure meets compliance standards.

• Identify key federal privacy regulations and their primary requirements for credit unions. 
• Explain the concepts of nonpublic personal information (NPI), restrictions, and opt-out rights under applicable laws. 
• Define disclosure and notice requirements to real-world scenarios involving member data sharing and marketing practices. 
• Evaluate whether a credit union’s privacy practices comply with federal and state regulations, including exceptions and opt-out provisions. 

• Define which transactions and accounts are covered under Regulation E and distinguish those that are excluded. 
• Explain the disclosure and error resolution requirements, including timing and content obligations for credit unions. 
• Review Regulation E provisions to determine member liability and institutional responsibilities in various EFT scenarios. 
• Evaluate compliance risks and procedural gaps in credit union practices related to EFTs and overdraft services. 

• Explain the scope and key provisions of the E‑SIGN Act, including its applicability and exclusions. 
• Identify the steps required to obtain valid electronic consent from members under the Act. 
• Evaluate whether a given credit union process complies with E‑SIGN requirements for electronic disclosures and consent. 
• Determine a compliant workflow for electronic record retention and consent procedures in alignment with E‑SIGN standards. 

• Explain the scope and purpose of Regulation CC including key definitions such as “business day,” “banking day,” and “account.” 
• Apply funds availability rules for different types of deposits and understand timing requirements, including next-day and second-day availability. 
• Identify and manage exceptions and comply with notice and disclosure requirements. 
• Describe check collection and expedited recredit processes, including expeditious returns, RDC indemnity, and rules for disputes involving alteration or forgery.

• Apply the requirements of Regulation Z (Truth in Lending Act) and RESPA to real-world credit union lending scenarios, including closed-end, open-end, and mortgage transactions.
• Analyze loan disclosures, timing requirements, and tolerance thresholds to determine compliance with Regulation Z and RESPA.
• Resolve common compliance issues by interpreting regulatory guidance and applying corrective actions to mitigate regulatory and consumer risk.

• Analyze real-world scenarios involving consumer reports, prescreening, affiliate marketing, and medical information.
• Identify the timing to properly deliver notices to members in a compliant manner.
• Assess sample disclosures and servicing practices for unfair, deceptive, or abusive elements.

• Recall and apply key FCRA requirements, including permissible consumer report use, adverse action notices, prescreening rules, ID theft red flags, and affiliate marketing considerations.
• Reinforce understanding of TILA/Regulation Z lending terms, closed-end and open-end loan disclosures, credit card requirements, mortgage rules prohibited acts, and appraisal/valuation independence.
• Review RESPA requirements for federally related mortgage loans, including Good Faith Estimates, escrow accounts, mortgage servicing, loss mitigation, and policies, procedures, and record retention.
• Identify and apply core UDAAP concepts to evaluate unfair, deceptive, or abusive acts or practices and understand regulatory enforcement implications.

• Differentiate between SCRA and MLA protections, including their scope, timelines, and covered borrowers
• Explain key compliance requirements such as interest rate caps under SCRA and MAPR calculations under MLA. 
• Identify disclosure obligations and contract limitations under the regulations. 
• Determine safe harbor provisions and practical steps for verifying military status and avoiding compliance pitfalls.

• Explain the purpose and scope of fair lending laws and identify the key regulations that govern nondiscrimination in credit transactions. 
• Recognize prohibited bases for discrimination and describe the different types of discriminatory practices.
• Identify compliance requirements under Regulation B, including adverse action notices, timing, and content obligations for credit unions. 
• Apply fair lending principles across the credit lifecycle, ensuring nondiscrimination in advertising, application, underwriting, and servicing processes. 

• Identify when flood insurance is required for loans and understand related exemptions. 
• Determine credit union responsibilities under NCUA regulations, including flood determinations, escrow requirements, and maintaining coverage. 
• Review notice and disclosure requirements, including the Notice of Special Flood Hazards and borrower communication timelines
• Explore force-placement procedures and termination rules when borrowers fail to maintain flood insurance coverage.

• Explain NCUA’s requirements for a written security program and its key components. 
• Describe the elements of a Business Continuity Plan (BCP) and how it prepares credit unions for catastrophic acts and pandemic risks. 
• Identify reporting obligations to regulators, including catastrophic act reports, suspicious activity reports, and cyber incident notifications. 
• Outline strategies for safeguarding member information and responding to unauthorized access, including risk-based controls and notification requirements.

• Explain regulatory expectations for vendor management, including requirements from the regulators.
• Review a risk assessment and planning process to evaluate vendor criticality, costs, benefits, and oversight needs. 
• Tailor due diligence practices to the complexity of vendor relationships. 
• Develop strategies for contract management and ongoing monitoring to ensure vendor performance and regulatory compliance throughout the lifecycle of the relationship.

• Explain the core provisions of the TCPA and the differences between marketing and informational communications. 
• Identify potential risks and penalties for non-compliance. 
• Apply compliance strategies for marketing communications, such as managing DNC registries, honoring opt-outs, and meeting disclosure requirements. 
• Review recent rule changes and best practices.

• Explain the purpose and key provisions of the Bank Secrecy Act including FinCEN and NCUA requirements. 
• Identify the five pillars of a BSA compliance program and describe implementation.
• Understand reporting and recordkeeping obligations, including when and how to file Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR).
• Describe OFAC compliance requirements, including screening processes, blocking/rejecting transactions, reporting timelines, and examiner expectations for an effective OFAC program.

• Identify regulatory requirements that guide credit union fraud investigations, including relevant federal and state laws.
• Apply best practices for documenting and responding to suspected fraud in compliance with reporting obligations.
• Demonstrate proper procedures for reporting fraud incidents to regulators, law enforcement, and internal stakeholders.
• Evaluate internal controls and risk mitigation strategies to prevent fraud and ensure ongoing compliance.

A session reviewing some of the changes in regulations and government oversight that have happened or may happen over the next year. 

• After a week of learning the regulatory requirements, now what? What do you do when you return to the office? Use this time to learn about key compliance resources, best practices, and strategies from someone who has been in your shoes. This is an interactive session where attendees hear from an experienced compliance professional, discuss ideas with their peers, and create a list of next steps.