FiCEP eSchool: Recertification 2026
FiCEP eSchool: Recertification 2026
Overview
Continue your professional growth as a Certified Credit Union Financial Counselor (CCUFC) with the FiCEP eSchool: Recertification 2026. This program will refresh your skills, update your knowledge on current financial counseling trends, and help you better support members through today’s evolving challenges. Featuring an all-new Recertification book and practical guidance from industry experts, you’ll explore timely topics like student loan repayment, trauma-informed coaching, and engaging gig workers—while earning your recertification credit.
What you’ll learn
- How to navigate new financial counseling topics, including student loans, 401(k) questions, and gig worker challenges
- How to use empathy and trauma-informed coaching techniques to strengthen member trust
- How to identify and avoid the “superhero trap” in financial counseling
- How to leverage new tools, learning styles, and insights to enhance counseling effectiveness
Who should attend
Certified Credit Union Financial Counselors (CCUFCs) seeking to renew their designation and gain fresh, relevant strategies for helping members improve financial well-being.
Attendees of this event can earn CPE credits. Visit the Attendee Info tab for details.
This learning opportunity is part of the complete Center for Professional Development (CPD) eSchools & Webinars series. Subscribe to get access to this webinar or eSchool, along with over 80+ webinars & eSchools covering critical topics for you and all your staff.
Sessions
January 22, 2026 | 10:00 - 11:30 a.m. CT
Speaker: Emma Protsik
Prework: Read Chapters 1-4 in FiCEP Recertification book, 7th Ed.
During this session, we will talk through what chapters 1 through 4 look like in real life. We will discuss:
- Student loan repayment options
- Tackling 401(k)/403(b), Roth IRAs and 401(k) loans
- Trauma informed coaching
- Avoiding the superhero trap
January 23, 2026 | 10:00 - 11:30 a.m. CT
Speaker: Emma Protsik
Prework: Read Chapters 5-9 in FiCEP Recertification book, 7th Ed.
During this session, we will talk through what chapters 5 through 9 look like in real life. We will discuss:
- Empathy and self empathy
- Learning styles in financial counseling
- FinFluencers
- Challenges and support for “gig” workers
- Measuring what matters in financial counseling
Pricing & Registration
Virtual price includes access to On Demand.
Members in multiple categories receive the lowest price.
Member discounts
All credit unions are invited to register for this event. Members receive a significant discount.
Additional discounts available to member credit unions:
- Less than $50 million in assets save 20%
- Council members save 25%
- League staff save 20%
- Multi-Attendee discount - Register four attendees and get the 5th free
Please include all registrations in the same order for the discount to apply
Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.
Other non-credit union attendees should contact us to confirm eligibility.
Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.
Attendee Info
Code of Conduct
We want everyone's event experience to be welcoming, respectful, and safe.
How to access
All live hybrid and virtual events, eSchools, and webinars are hosted on Zoom, a web conferencing platform that allows for live, interactive virtual sessions. Some on-demand hybrid and virtual events, eSchools, and webinars are hosted on Vimeo, a video streaming platform – some are hosted on Zoom. To attend, you will need a computer, tablet, or mobile device with a strong internet connection.
Whether this is your first time attending a webinar or eSchool, or you simply need a refresher, review these helpful steps and frequently asked questions below.
Access instructions for webinars and eSchools
Virtual Cancellations
All cancellations must be received in writing. Please provide a brief explanation for the cancellation and submit via email to hello@americascreditunions.org. Cancellations received more than 7 days prior to the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after 7 days prior to the event. Substitutions are accepted prior to the start of the program. Additional costs may apply. Please provide the event name, current participant and new participant name to hello@americascreditunions.org.
On Demand Cancellations
Once a purchase is completed, it is considered final. We do not offer refunds or exchanges for these products unless they are defective or not as described. Defective Products: If you receive a defective product, please contact us within 48 hours of receipt. We will arrange for a replacement or provide a refund at our discretion. Incorrect Item Received: If you receive an incorrect item, notify us within 48 hours of delivery. We will provide instructions for returning the item and issue a refund or replacement. For all questions please contact hello@americascreditunions.org.
CPE details
In order to be awarded the full credit hours, you must attend each live session and complete the polling questions.
|
Live participants will earn |
Field of study |
Delivery method |
|---|---|---|
2.5 CPE credits |
Finance |
Group Internet-Based |
America’s Credit Unions is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
