FiCEP eSchool: Recertification 2026
FiCEP eSchool: Recertification 2026
Overview
Continue your professional growth as a Certified Credit Union Financial Counselor (CCUFC) with the FiCEP eSchool: Recertification 2026. This program will refresh your skills, update your knowledge on current financial counseling trends, and help you better support members through today’s evolving challenges. Featuring an all-new Recertification book and practical guidance from industry experts, you’ll explore timely topics like student loan repayment, trauma-informed coaching, and engaging gig workers—while earning your recertification credit.
What you’ll learn
- How to navigate new financial counseling topics, including student loans, 401(k) questions, and gig worker challenges
- How to use empathy and trauma-informed coaching techniques to strengthen member trust
- How to identify and avoid the “superhero trap” in financial counseling
- How to leverage new tools, learning styles, and insights to enhance counseling effectiveness
Who should attend
Certified Credit Union Financial Counselors (CCUFCs) seeking to renew their designation and gain fresh, relevant strategies for helping members improve financial well-being.
Attendees of this event can earn CPE credits. Visit the Attendee Info tab for details.
This learning opportunity is part of the complete Center for Professional Development (CPD) eSchools & Webinars series. Subscribe to get access to this webinar or eSchool, along with over 80+ webinars & eSchools covering critical topics for you and all your staff.
Sessions
January 22, 2026 | 10:00 - 11:30 a.m. CT
Speaker: Emma Protsik
Prework: Read Chapters 1-4 in FiCEP Recertification book, 7th Ed.
During this session, we will talk through what chapters 1 through 4 look like in real life. We will discuss:
- Student loan repayment options
- Tackling 401(k)/403(b), Roth IRAs and 401(k) loans
- Trauma informed coaching
- Avoiding the superhero trap
January 23, 2026 | 10:00 - 11:30 a.m. CT
Speaker: Emma Protsik
Prework: Read Chapters 5-9 in FiCEP Recertification book, 7th Ed.
During this session, we will talk through what chapters 5 through 9 look like in real life. We will discuss:
- Empathy and self empathy
- Learning styles in financial counseling
- FinFluencers
- Challenges and support for “gig” workers
- Measuring what matters in financial counseling
Pricing & Registration
Members in multiple categories receive the lowest price.
Member discounts
All credit unions are invited to register for this event. Members receive a significant discount. Additional discounts available to member credit unions:
- Less than $50 million in assets save 20%
- Council members save 10%
- League staff save 20%
- Multi-attendee discount - Register four attendees and get the 5th free (Note: Please include all registrations in the same order for the discount to apply)
Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied. Unsure of your eligibility or need help accessing member pricing? Contact us at (800) 356-9655 or [email protected].
Attendee Info
Code of conduct
We are committed to making every event experience welcoming, respectful, and safe.
How to access
America’s Credit Unions hosts events on the following platforms:
- Zoom: All virtual events are hosted on Zoom. Some on-demand recordings are also available on this platform.
- Vimeo: Some on-demand events are available on Vimeo.
Your event platform will be communicated via email before the event.
Access instructions for virtual events
Virtual cancellations and substitutions
- Cancellations must be submitted in writing to [email protected] with a brief explanation. Cancellations received more than seven days before the event are subject to a 25% administrative fee. No refunds will be granted for cancellations received within seven days of the event.
- Substitutions are accepted before the start of the program. Additional fees may apply. Please include the event name, current participant, and new participant name when requesting a substitution.
On-demand cancellations and issues
All purchases are final. If your digital product arrives defective or incorrect, contact us within 48 hours of delivery. We will issue a replacement or refund at our discretion.
For questions, email [email protected].
CPE details
In order to be awarded the full credit hours, you must attend each live session and complete the polling questions.
|
Live participants will earn |
Field of study |
Delivery method |
|---|---|---|
2.5 CPE credits |
Finance |
Group Internet-Based |
America’s Credit Unions is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.
