eSchool

Fiduciary & Beneficiary Relationships eSchool 2024

eSchool

Fiduciary & Beneficiary Relationships eSchool 2024

Through
On Demand
Included with Subscription

Overview

Navigating trust, estate, minor, and deceased accounts can be fraught with legal implications and operational challenges.

Fiduciary & Beneficiary Relationships eSchool is a beacon for frontline and branch staff navigating these complex waters. Designed to empower your team with the knowledge to manage intricate accounts confidently, this eSchool is your key to minimizing risk and enhancing member trust.

Staying ahead means continuously sharpening your skills — especially in managing high-risk fiduciary accounts. This eSchool is tailored to equip your staff with the expertise to manage complex account types with precision and care.

Transform the way your credit union manages the most complex accounts. Equip your team with the knowledge to limit risk, foster member trust, and ensure operational excellence.

Who should attend

This eSchool is beneficial for operations staff, compliance staff, frontline staff, and branch staff.

This learning opportunity is part of the complete Training Bundle series. Subscribe to get access to this webinar or eSchool, along with over 80+ webinars & eSchools covering critical topics for you and all your staff.

Schedule


Sessions

Speaker: Gretchen Jones

Credit Union staff may encounter many types of fiduciary and beneficiary relationships in the course of dealing with members.  Attorney Gretchen Jones will provide an overview of Uniform Laws that govern these types of relationships as well as a more in-depth look at the Uniform Probate Code and its implications for credit unions. In addition to the Probate Code, we will discuss:

  • Transfers to Minors
  • Powers of Attorney
  • Protective Arrangements
  • Trusts
  • Multiple Party Accounts

Speaker:  Gretchen Jones

Please join us for this session as attorney Gretchen Jones explains how several types of fiduciary and beneficiary relationships, sometimes used by our members, are to be handled by credit union staff. It is critical that staff understand both the practical and legal implications of these fiduciary relationships so they know who they can speak with about the accounts, who they can transact for, and how to properly set-up the accounts to establish the fiduciary or beneficiary relationship in the first place. The following forms of relationships often create confusion and result in commonly asked questions by staff as they work with these types of relationships, including:

  • Minors’ accounts
  • Powers of Attorney
  • Guardians / Conservators
  • Social Security Representative Payees
  • Agency / Convenience accounts

Speaker:  Gretchen Jones

Members that have trusts and utilize trust accounts can often create confusion for credit union staff wondering who they can transact for, who owns the funds, and who can request changes. These types of trust fiduciary relationships affect account set-up, forms, transaction processing, and more. Attend this session as attorney Gretchen Jones explains how these trust relationships should be handled by staff, as well as the legal and practical implications for your credit union.

  • Trusts
  • Trust accounts

Speaker:  Gretchen Jones

Session Description:  During those difficult times for our deceased members’ families, we can provide compassion, sympathy, and of course proper handling of the decedent’s accounts at the credit union to help in their time of need. To ensure we expedite the process and follow legal parameters established by wills and estates; join attorney Gretchen Jones as she explains how to properly handle deceased members’ accounts and know who you are to provide information for, transact for, and how to update the credit unions records to record the death of a member.

  • Deceased members
  • Estates
  • Other legal considerations working with deceased members’ accounts

Pricing & Registration

Councils Membership
Council Membership

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discounted Council price.

Member Information
Member Information

Members in multiple categories receive the lowest price.

On Demand
Fiduciary & Beneficiary Relationships eSchool 2024 On Demand
COUNCILS
$895.50
AMERICA'S CUs MEMBER
$995.00
LEAGUE/SMALL CU
$796.00
SUBSCRIPTION
$0.00
Product Code: AWFBR24
NON-MEMBER: $1,990.00
Non-Member Info
Non-Member

Explore member benefits, including member-only pricing.

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This event is free with subscription.
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Member discounts

All credit unions are invited to register for this event. Members receive a significant discount.

Additional discounts available to member credit unions:

  • Less than $50 million in assets save 20%
  • Council members save 25%
  • League staff save 20%
  • Multi-Attendee discount - Register four attendees and get the 5th free

Please include all registrations in the same order for the discount to apply

Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.

Other non-credit union attendees should contact us to confirm eligibility.

Need help accessing member pricing? Contact 800-356-9655 or hello@americascreditunions.org.

Attendee Info

How to access

All live hybrid and virtual events, eSchools, and webinars are hosted on Zoom, a web conferencing platform that allows for live, interactive virtual sessions. Some on-demand hybrid and virtual events, eSchools, and webinars are hosted on Vimeo, a video streaming platform – some are hosted on Zoom. To attend, you will need a computer, tablet, or mobile device with a strong internet connection. 

Whether this is your first time attending a webinar or eSchool, or you simply need a refresher, review these helpful steps and frequently asked questions below. 

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Cancellations

Once a purchase is completed, it is considered final. We do not offer refunds or exchanges for these products unless they are defective or not as described. Defective products: If you receive a defective product, please contact us within 48 hours of receipt. We will arrange for a replacement or provide a refund at our discretion.  Incorrect Item Received: If you receive an incorrect item, notify us within 48 hours of delivery. We will provide instructions for returning the item and issue a refund or replacement.  For all questions, please contact hello@americascreditunions.org.

Tags
Compliance, Risk, & BSA
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