Fiduciary & Beneficiary Relationships eSchool 2024
Fiduciary & Beneficiary Relationships eSchool 2024
Overview
Navigating trust, estate, minor, and deceased accounts can be fraught with legal implications and operational challenges.
Fiduciary & Beneficiary Relationships eSchool is a beacon for frontline and branch staff navigating these complex waters. Designed to empower your team with the knowledge to manage intricate accounts confidently, this eSchool is your key to minimizing risk and enhancing member trust.
Staying ahead means continuously sharpening your skills — especially in managing high-risk fiduciary accounts. This eSchool is tailored to equip your staff with the expertise to manage complex account types with precision and care.
Transform the way your credit union manages the most complex accounts. Equip your team with the knowledge to limit risk, foster member trust, and ensure operational excellence.
Who should attend
This eSchool is beneficial for operations staff, compliance staff, frontline staff, and branch staff.
Schedule
Sessions
Speaker: Gretchen Jones
Credit Union staff may encounter many types of fiduciary and beneficiary relationships in the course of dealing with members. Attorney Gretchen Jones will provide an overview of Uniform Laws that govern these types of relationships as well as a more in-depth look at the Uniform Probate Code and its implications for credit unions. In addition to the Probate Code, we will discuss:
- Transfers to Minors
- Powers of Attorney
- Protective Arrangements
- Trusts
- Multiple Party Accounts
Speaker: Gretchen Jones
Please join us for this session as attorney Gretchen Jones explains how several types of fiduciary and beneficiary relationships, sometimes used by our members, are to be handled by credit union staff. It is critical that staff understand both the practical and legal implications of these fiduciary relationships so they know who they can speak with about the accounts, who they can transact for, and how to properly set-up the accounts to establish the fiduciary or beneficiary relationship in the first place. The following forms of relationships often create confusion and result in commonly asked questions by staff as they work with these types of relationships, including:
- Minors’ accounts
- Powers of Attorney
- Guardians / Conservators
- Social Security Representative Payees
- Agency / Convenience accounts
Speaker: Gretchen Jones
Members that have trusts and utilize trust accounts can often create confusion for credit union staff wondering who they can transact for, who owns the funds, and who can request changes. These types of trust fiduciary relationships affect account set-up, forms, transaction processing, and more. Attend this session as attorney Gretchen Jones explains how these trust relationships should be handled by staff, as well as the legal and practical implications for your credit union.
- Trusts
- Trust accounts
Speaker: Gretchen Jones
Session Description: During those difficult times for our deceased members’ families, we can provide compassion, sympathy, and of course proper handling of the decedent’s accounts at the credit union to help in their time of need. To ensure we expedite the process and follow legal parameters established by wills and estates; join attorney Gretchen Jones as she explains how to properly handle deceased members’ accounts and know who you are to provide information for, transact for, and how to update the credit unions records to record the death of a member.
- Deceased members
- Estates
- Other legal considerations working with deceased members’ accounts
Pricing & Registration
Member
Non-Member
Fiduciary & Beneficiary Relationships eSchool 2024 On Demand
Fiduciary & Beneficiary Relationships eSchool 2024 On Demand
Member Discounts
All credit unions are invited to register for this event. Members receive a significant discount.
Additional discounts available to member credit unions:
- Less than $50 million in assets save 20%
- Council members save 10%
- League staff save 20%
- Multi-Attendee discount - Register 4 attendees get the 5th free
- Please include all registrations on the same order for the discount to apply
Only one discount can be applied per registration. If a registration qualifies for more than one discount, the highest-value discount will be applied.
Other non-credit union attendees should contact us to confirm eligibility.
Attendee Info
Our webinars and webinar series use various platforms, including Adobe Connect, Pheedloop Meet & Stream, and Zoom. All of these platforms are web conferencing technology that allows for live virtual meetings. Whether this is your first time attending a webinar or webinar series, or you simply need a refresher, review these helpful steps and frequently asked questions below.
Access instructions for webinars and webinar series
Code of Conduct
We want everyone's event experience to be welcoming, respectful and safe. Check out our Code of Conduct for more information.
Cancellations
Webinars, Schools, and Online Events
All cancellations must be received in writing. Please explain the cancellation briefly and submit it via email to hello@americascreditunions.org.
Cancellations received more than seven days before the event are subject to a 25% administrative fee on the order total. No refunds will be granted for cancellations received on or after seven days before the event. Substitutions are accepted before the start of the program. Additional costs may apply. Please provide the event name, current participant, and new participant name to hello@americascreditunions.org.